Privacy Policy
This Privacy Policy describes how POEtradehub.com ("we", "our", or "us") collects, uses, stores, shares, and protects your personal information. It applies to the Site and all related services, applications, and tools. By using the Site, you consent to the practices outlined in this policy. This policy does not apply to third-party practices that are not owned or controlled by POEtradehub.
Scope of the Privacy Policy
We take your privacy seriously. Please read this Privacy Policy carefully as it explains how and why we collect, store, and use your personal data. By using our Site and services, you agree to the practices described herein. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) if you're located in the European Union or the United Kingdom.
Collection of Personal Information

1. Browsing the Site:
2. You can browse our Site without disclosing your identity. If you choose to provide us with personal information, you consent to its transfer and storage on our servers. This information may include data provided by your browser, such as your IP address, the pages you visited, search terms you entered, and the website you visited prior to ours.
3. Personal Information We May Collect:
4. We may collect the following types of personal data:

• Identification details: Name, surname, date of birth, personal identification code, email, physical address, phone number, and sometimes financial information (e.g., account data).
• Transactional information related to purchases or other activities on the Site.
• Correspondence: Chats, customer service interactions, reviews, and dispute resolutions.
• Log data: Computer sign-on data, statistics on page views, traffic data, cookies, and other web-related data.
• Third-party information: Supplementary data provided by third parties such as social networks, credit bureaus, and demographic services.

1. Mandatory and Optional Information:
2. Some information is required for specific actions, such as registering, purchasing products, or participating in surveys. You can choose not to provide optional information, but certain features of the Site may be limited without it.
3. Third-Party Data:
4. We may receive information about you from third-party sources, including social media, credit bureaus, and consumer behavior firms, and combine it with the data we collect from you.
5. Data Storage and Transfer:
6. Your personal data may be transferred to servers in the U.S. or other countries. By using our services, you consent to the transfer and storage of your personal data.

How We Use Your Personal Information

1. Primary Use:
2. We collect your personal information primarily to provide you with access to the Site and our services, ensure a smooth customer experience, and resolve any issues that arise.
3. Specific Uses:
4. We may use your personal data to:

• Provide services and customer support.
• Detect and prevent fraud and illegal activities.
• Improve and personalize the Site and marketing.
• Communicate with you regarding your account, services, promotions, and policy updates.
• Protect the rights and safety of our users and staff.

1. Marketing Communications:
2. If you opt-in, we may send you marketing communications via email or other means. You can opt-out at any time by following the unsubscribe instructions in our messages or contacting us.
3. Legitimate Interests:
4. We may process your personal data for our legitimate business interests, including preventing fraud, defending legal claims, and improving our services.

Storage of Personal Data
We retain your personal data for as long as you maintain an account or receive services from us. We will keep your data for as long as necessary to:

• Respond to any inquiries or resolve disputes.
• Comply with legal requirements.
• Protect against fraud.

Once your data is no longer necessary for these purposes, we will delete or anonymize it.
Disclosure of Your Information
We may disclose your personal data to:

1. Third Parties and Affiliates:
2. We may share your data with our affiliates, service providers, and partners for business operations, fraud prevention, and customer support.
3. Legal and Governmental Authorities:
4. If required, we may disclose your personal information in response to legal requests or investigations.
5. Business Transfers:
6. If POEtradehub is involved in a merger or acquisition, your personal data may be transferred to the new entity, subject to the terms of this Privacy Policy.
7. User Interactions:
8. Other users of the Site may have access to certain personal information when interacting with you, such as your name, user ID, and transaction history.

Information You Share on the Site

1. Public Information:
2. Your user name and activity are publicly visible across the Site. If you choose to associate your real name with your user name, other users may identify your activities.
3. Shared Devices:
4. If you access the Site from a shared computer, other users may be able to see your activity, including your user name and any reminders.
5. Forums and Public Spaces:
6. Any personal information shared on public forums, blogs, or chat rooms may be visible to others. We are not responsible for the privacy of the information you share in these areas.

No Spam, Phishing, or Unsolicited Messages

1. Prohibited Activities:
2. We do not tolerate spam. You may not use the Site to send unsolicited commercial messages or unauthorized marketing communications.
3. Service-Related Communications:
4. We may send you important service-related notifications (e.g., maintenance alerts, policy updates). You may not opt-out of these messages.

Cookies and Similar Technologies

1. Cookies and Web Beacons:
2. The Site uses cookies, web beacons, and similar technologies to enhance your experience, track site performance, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings.
3. Functionality and Analytics:
4. Cookies help us personalize content, improve services, and measure promotional effectiveness. If you disable cookies, some features of the Site may be unavailable.

Account Protection and Security

1. Data Security:
2. We use technical and administrative measures to protect your personal information from unauthorized access, misuse, or alteration, such as encryption and firewalls. However, no system is completely secure, and we cannot guarantee the privacy of your information.
3. Password Protection:
4. You are responsible for maintaining the confidentiality of your account password. If your password is compromised, please change it immediately.
5. Account Deletion:
6. If you wish to delete your account, you can request this at any time. We may retain certain information for legal or operational purposes.

Accessing, Reviewing, and Changing Your Personal Information

1. Updating Your Information:
2. You can access and update your personal information through your account settings. It is your responsibility to ensure that your data is accurate and up to date.
3. Exercising Your Rights:
4. You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at poetradehub@gmail.com.